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B2B Solutions

Are you looking for ways to reduce transactional cost by improving efficiency in the way you process and manage orders? My guess is you’re always looking and the good news is you will not need to make large capital investments or build a large Information Technology (IT) department to implement cost saving solutions.

Consider the traditional ways you interact with your suppliers and procure products and services today. It’s not uncommon to contact your favorite supplier by phone, e-mail, and fax and in some cases visit a brick and mortar sales facility for supplies. Not to say there is no value in a strong relationship with your trusted sales expert, but are there ways to maintain a strong relationship and at the same time reduce transactional cost?

Start with simple analysis by determining your cost to process an order and the number of orders you process in a year. With knowledge of your annual cost in hand there are several e-business solutions to consider for transactional savings. Here are a few B2B solutions to consider;

  • E-Procurement Web Portals
  • Convert e-mail and fax orders to electronic orders
  • Electronic Data Interchange (EDI)

E-Procurement Web Portals: enable you to research, select products and build order carts. Web Portals reduce order errors and processing time by eliminating the need to procure by fax, e-mail or phone call. For example, visit our WebStore.

Convert e-mail and fax orders to electronic orders:  Although there are numerous solutions providers able to convert computer generated documents (like PDF’s) to electronic orders, North Coast Electric works with “Epicor Auto Order”. E-mail and faxed purchased orders created by computers are automatically transformed in to electronic sales orders eliminating errors and the need to manually key data into one system and re-key to another system. Learn more about Epicor Auto Order by clicking hereand check out our Epicor Success Story here.

Electronic Data Interchange (EDI): EDI enables the exchange of documentation between business systems in different companies. In a procurement example EDI would eliminate the manual data entry including purchase orders, order acknowledgements, delivery notices, invoices and many other document transactions. The implementation of EDI between businesses systems is more complex to setup but the cost savings can be significant. Even when outsourcing an EDI Integration Service Company savings can remain significant.

Technology is an extension of your relationship with your customers. If you have questions reach out to our Support Team.


Written By: Chris Carter, Director of e-Business Solutions and Content